TOPMODS SHOP Refund Policy for Damaged or Incorrect Items

At TOPMODS SHOP, we do our best to pack and ship your order accurately and securely. If your order arrives damaged or you receive the wrong item or part number, we’re here to fix it as quickly as possible.

Report a Problem With Your Order

Please contact us within 48 hours of receiving your order by emailing info@top-mods.gr with the following:

  • Your order number

  • A photo of the item received

  • A description of the issue (e.g., damage or incorrect part number)

  • A photo of the packaging and product label (if possible)

We Will Make It Right

Once we confirm the issue, you can choose one of the following:

  • A full refund back to your original payment method

  • A replacement item sent at no extra cost

  • Store credit equal to the item’s value (if preferred)

Eligibility & Conditions

  • You must report the issue within 48 hours of delivery

  • Items must be unused and in original condition

  • For incorrect items, the part number must not match the one you ordered

  • TOPMODS SHOP reserves the right to deny claims that do not meet these conditions

Returns & Shipping

In most cases, you will not be required to return the incorrect or damaged item. If a return is needed, we will cover all shipping costs and provide return instructions.

Need Help?

We’re always here to help! Contact us at info@top-mods.gr and we’ll make sure your issue is resolved quickly and fairly.